Aurora Technologies... for Business Critical IT

Terms & Conditions of Sale...

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1. General All orders are accepted by Aurora Technologies Ltd under these terms and conditions of sale. All descriptions and illustrations within any documentation produced by Aurora Technologies Ltd for and on behalf of Aurora Technologies Ltd, or any price list or otherwise communicated to the customer are intended merely to present a general idea of the products, and nothing contained in any of these documents shall form any part of the contract between Aurora Technologies Ltd and the customer. These terms and conditions can only be varied with the prior written consent of Aurora Technologies Ltd. 2. Prices All prices quoted exclude Value Added Tax. Value Added Tax will be charged at the applicable rate at the date of invoice. Whilst every effort will be made to maintain quoted prices communicated to the customer, Aurora Technologies Ltd reserve the right to effect changes without prior notice at any time before dispatch. 3. Ordering Orders are completed to the customer’s exact requirements. We do not substitute products unless instructed to do so by the customer or unless the product is unavailable. Aurora Technologies Ltd holds a back order system for out of stock items. Orders will not be cancelled without prior notification by the customer. 4. Delivery All orders are subject to a minimum delivery charge of £12.50. Delivery will normally be made to the customers trading address unless otherwise stated by the customer. 5. Transit Delays, Non Delivery and Inspection In no circumstances shall Aurora Technologies Ltd be liable to compensate the customer in damages or otherwise for non-delivery or late delivery of the goods for whatever reason, or for any loss incurred, consequential or otherwise arising from non-delivery or late delivery.
	5.1 Advice should be made in writing, regarding non-delivery, damages or discrepancies within 10 days of date of invoice. Carriers notes must be endorsed 'unexamined' otherwise no claim can be entered in to. Parcels received in a damaged condition must be refused. We cannot accept any responsibility unless the above conditions are met.
6. Warranty Aurora Technologies Ltd warrant that it will at its own discretion, replace, repair or refund the purchase price of any product supplied by Aurora Technologies Ltd in which under normal and proper use defects appear. This is subject to the manufacturers warranty and terms and conditions being satisfied. This is also subject to a claim being made in writing to Aurora Technologies Ltd within 12 months of the date of invoice or such other period as may be indicated by Aurora Technologies Ltd for specific products from time to time, provided that the products are returned to Aurora Technologies Ltd within that period in their original packaging and carriage paid. 7. Passing of Property and Risk The risk of loss or damage to the products shall pass to the customer at the time of delivery. The property in the products shall not pass to the customer until all sums that are due or are owing to Aurora Technologies Ltd on the full price of the goods and the full price for any other goods on any account have been paid in full. If payment of the price of the goods or any part of it is overdue, or if it appears to Aurora Technologies Ltd that the customer is or may be insolvent, then Aurora Technologies Ltd may require the customer to return the goods to Aurora Technologies Ltd. If the customer fails to do so immediately, the customer shall permit Aurora Technologies Ltd to recover and resell the goods, and by its servants or agents enter upon the customers premises (or such other premises where the goods are stored or situated) for that purpose. 8. Product and Availability Information All product specifications provided in any documentation supplied by Aurora Technologies Ltd are given in good faith and to the best of Aurora Technologies Ltd knowledge and therefore does not constitute as a guarantee. 9. Charges and Payment In return for goods and services provided by Aurora Technologies Ltd, payment terms are explicitly stated on all quotations for sale documents, under terms. These terms may vary depending on the circumstance of the sale, but are at the sole discretion of Aurora Technologies Ltd
	9.1 Customers wishing to open credit accounts are required to complete an Aurora Technologies Ltd credit account application form. Initial orders for goods required must be made by cheque or cash with order until a credit rating has been established. Aurora Technologies Ltd reserve the right to refuse credit. 9.2 All accounts not paid within 90 days of the invoice date will be passed to our solicitors for further action and the defaulter will be responsible for paying any collection costs and legal fees. Aurora Technologies Ltd also reserves the right to charge interest at the rate of 1.5% per month on all overdue balances. 9.3 No further goods or services will be dispatched before payment is made on overdue invoices.
10. Returns No goods can be returned without Aurora Technologies Ltd prior consent. Subject to Aurora Technologies Ltd prior consent being obtained, goods must be returned direct to Aurora Technologies Ltd and not given to a representative unless authorised by Aurora Technologies Ltd. All goods returned are to be accompanied by a returns note stating:
	a. Name and address of sender b. Date and invoice number of goods c. Reason for returning goods d. Nature of fault e. Name of the person who authorised the return
11. Order Cancellations Cancellations or part cancellations of any order can only be accepted after prior notification and agreement with Aurora Technologies Ltd. 12. Copyrights and Patents All products offered for resale by Aurora Technologies Ltd are subject to any patent, trademark, registered design or copyright or other right of any person. 13. Liability There shall be no conditions of warranty expressed or implied binding on Aurora Technologies Ltd as to the quality of the goods supplied or that they will be suitable for any particular purpose or for use under any specific conditions. Under no circumstances whatsoever, will any liability be accepted for damages or consequential loss arising in connection with any goods or materials of any description supplied by Aurora Technologies Ltd. 14. Specific Conditions of Sale Aurora Technologies Ltd reserves the right to decline to trade with any company or person. In the event that Aurora Technologies Ltd declines to accept an order in respect of which payment has been received, the full amount of such payment will be refunded.